J+PB PTE LTD — WEBSITE PRIVACY POLICY

SECTION 1 WHAT WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@jandpb.com or mailing us at: J&PB Pte Ltd, Jurong Food Hub #02-06, 15 Jalan Tepong. Singapore 619336.

SECTION 3 DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 WordPress 

Our store is hosted on WordPress. They provide us with a customised online e-commerce platform that allows us to sell our products and services to you with Woo-commerce.

Payment
J+PB uses a third party service, Stripe (https://stripe.com), to process payments. Specifically, J+PB uses the Stripe Connect service. J+PB does not store credit card information on its own servers; it merely secures tokens used to charge payments through Stripe. However, after you make a payment associated with a booking, your credit card information is securely stored by Stripe and associated with your account in order to facilitate our two-step payment process for bookings. If you want your stored credit card information to be deleted from Stripe, please contact us. By placing and receiving Bookings on J+PB that require payment, you also agree to be bound by Stripe’s Terms and conditions, available at: https://stripe.com/us/terms

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

SECTION 5 THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 COOKIES 

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

WordPress

WordPress uses cookies, or tiny pieces of information stored on your computer, to verify  who you are. There are cookies for logged in users and for commenters.

Users

Users are those who have registered with the WordPress blog in question.

The actual cookies contain hashed data, so you don’t have to worry about someone gleaning your username and password by reading the cookie data. A hash is the result of a specific mathematical formula applied to some input data (in this case your user name and password, respectively). It’s quite hard to reverse a hash (bordering on practical infeasibility with today’s computers). This means it is very difficult to take a hash and “unhash” it to find the original input data.

WordPress uses the two cookies to bypass the password entry portion of wp-login.php. If WordPress recognizes that you have valid, non-expired cookies, you go directly to the WordPress Administration interface. If you don’t have the cookies, or they’re expired, or in some other way invalid (like you edited them manually for some reason), WordPress will require you to log in again, in order to obtain new cookies.

The functions to set and remove cookies are currently defined in /wp-includes/pluggable.php.

  • wp_set_auth_cookie( $user_id, $remember, $secure ) – This function sets the cookie.
  • wp_clear_auth_cookie() – This function will delete the cookie from the client browser. This happens when the user clicks on the Logout link in the Administration interface.
  • auth_redirect()  – This function also utilizes the cookies. Checks whether the cookie is present on the client browser. If it is not, the user is sent to the wp-login.php login screen. After logging in, the user is sent back to the page he or she attempted to access.

Commenters

When visitors comment on your blog, they too get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information again when they want to leave another comment. Three cookies are set for commenters:

  • comment_author_{HASH}
  • comment_author_email_{HASH}
  • comment_author_url_{HASH}

The commenter cookies are set to expire a little under one year from the time they’re set.

WooCommerce

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash – contains information about the cart as a whole
  • woocommerce_items_in_cart – helps WooCommerce know when the cart data changes.
  • wp_woocommerce_session_ – contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Stripe

  • Stripe, _stripe_mid, _stripe_sid, NSR – Stripe are a payment processing service that process all payments for orders via the website.
  • More information – https://stripe.com/gb/privacy

SECTION 8 AGE OF CONSENT 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@jandpb.com or by mail at J&PB Pte Ltd [Re: Privacy Compliance Officer]  15 Jalan Tepong, Jurong Food Hub #02-06, Singapore 619336

“TRADITIONAL METHODS, REINVENTED AND REFINED BY THE MODERN TECHNIQUE OF SOUS VIDE TO CREATE GOURMET CONVENIENCE.”